PRIVACY
POLICY

At KONVERSED, we believe that anyone who uses the internet should be fully aware of how their information is used – so we’ve put together this document to explain exactly how we approach handling your important data.


Before you read it, the most important thing you need to know is this: your privacy is as important to us as it is to you. Giving us your personal details is an act of trust, and one that we take very seriously. We will never show your details to anyone else, sell, rent or otherwise disclose any of your personal information, including your email address, to any third party without your prior and explicit consent. And unless you give us specific consent to act otherwise, the following Privacy Policy outlines how we handle your private information.
We’ve tried to make it as transparent and easy to understand as possible.

1. Collection and use of personal information Get Konversed Pty Ltd collects your personal information when you use our digital eco-system:

What we collect; first name, surname, username, password, email address, email preference, business type, postal address, telephone number, credit card type, credit card number and credit card expiry date.

How we use it;
To check that a credit card is valid
To pay your account
To communicate with you on KONVERSED-related matters
To provide you with order and billing history information
To manage your subscription billing
Updating Your Personal Information
If you would like to change your name, e-mail address, password, and/or preferred communication method after you have registered, you can access your details in your account of Konversed.com, Getkonversed.com, or Konversed.io.

2. Our commitment to the privacy of children
Protecting the privacy of the very young is extremely important to KONVERSED. No part of our website is structured to attract anyone under 13. We never seek to collect or maintain information from those under the age of 13, but if it comes to our attention that we have received information about a child under the age of 13 we immediately delete their information from our records.

3. Information Sharing And Disclosure
KONVERSED is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except:
Disclosure for legal reasons
We reserve the right to communicate your personal information to third parties with a legally compliant request for its disclosure.

4. Controlling Your Personal Information
Transfer of information
Personal information collected on Konversed.com may be stored and processed in Australia or any other country in which Get Konversed Pty Ltd maintain facilities, and by using this eco-system, you consent to any such transfer of information outside your country.

We will not supply your personal data to a third party for commercial exploitation unless explicitly authorized by you; so you can sleep easy knowing that we won’t sell your name, personal details or email addresses to any third party without express consent from you. The only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.

5. Security And Prevention Against Loss, Misuse Or Alteration Of Information
Information storage

All the information you give to us is stored on Amazon S3 server https://aws.amazon.com/s3/ only on secure servers that are protected in secure facilities including firewall protection.
Get Konversed Pty Ltd has implemented such technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance security as new technology becomes available.

For transmitting your personal information to us, we use a secure server with a 128-bit SSL certificate that encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized use.

While we make every effort to ensure that your information is secure on our eco-system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. (But as this extensive policy demonstrates, we’ve done everything humanly possible to make sure nothing bad happens).

Your Konversed account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the Konversed.com. We recommend that you change your password from time to time for additional security. Please get in touch with us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.

Access authorization is granted to key KONVERSED staff only. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities. We have security measures in place to protect our customer database and access to this database is restricted internally.

However, it remains each user’s responsibility:
i. To protect against unauthorized access to your details
ii. To ensure against use by anyone else of Konversed.com through the machine that the user uses while they are logged on to Konversed.com;
iii. To log out from Konversed.com when not using it;
iv. To keep his/her password secure.

Data Retention Period
We will retain your personal data only as long as is necessary for the purposes to which you consent under the Get Konversed Pty Ltd Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it (we absolutely promise.)

Credit and Payment Card information.
Get Konversed Pty Ltd process Credit and payment cards in accordance with Payment Card Industry (PCI) data security standards. Get Konversed Pty Ltd process all Credit and Payment card details solely for the use of processing payments, all details are encrypted and transferred to Get Konversed Pty Ltd’s payment provider for processing, and apart from the last 4 digits of the Permanent Account Number (PAN), which is used for reference, are not stored by Get Konversed Pty Ltd in any database.

Place Of Processing
The personal information held by us is held on and processed by computers located in the Australasia.

6. Opt-Out Policy: Your Ability To Edit And Cancel Your Account
You can access your account on Konversed.com to update and correct the details that we gathered when you subscribed. You must be logged in to access this information. All information is password-protected so no one can access the information except you.

7. Changes To This Privacy Policy
Occasionally, Get Konversed Pty Ltd will review and possibly change or edit this policy in accordance with potential changes to our business and as required by law. Get Konversed Pty Ltd reserves the right to change its Privacy Policy at any time.

8. Links To Third Party Sites
Our site may contain links to other sites. Get Konversed Pty Ltd is not responsible for the privacy practices, or the content, of those web sites.

9. Contacting Get Konversed Pty Ltd
If you have any questions about this privacy policy, the practices of this site, or your dealings with Get Konversed Pty Ltd, you can contact us. You can also use this address if you wish to request from Get Konversed Pty Ltd a copy of the personal data we hold about you.

Get Konversed Pty Ltd, Level 6, 6 National Circuit Barton in the Australian Capital Territory, AUSTRALIA 2600.

As a user, you have certain rights under the Data Protection Act 1998. You have the right to be told what personal information we hold about you on our database. Should you wish to exercise that right, please contact us we’ll be happy to help.

10. Data Protection Information
Are you actually still reading this? That’s very impressive! For even more information about data protection laws by visiting the Information Commissioner’s website.

Copyright © 2017 Get Konversed Pty Ltd. All rights reserved.